We have upgraded a Windows 10 1803 to 1809 back in June.
The end-user complained that he couldn’t launch calc anymore and his start menu looked like this:
He should have had this instead:
Microsoft just released some fixes in this October 15, 2019—KB4520062 (OS Build 17763.832) where it says:
Prevents blank tiles from appearing in the Start menu when you upgrade to Windows 10, version 1809 from any previous version of Windows 10. However, if you have already upgraded to Windows 10, version 1809, installing this update will not remove existing blank tiles.
I’m not sure if this KB would really help because it doesn’t match what we see in the “broken” Tiles in his Start menu.
Here’s the result of the
You can notice that there’s something wrong with the InstallLocation property.
That %systemdrive% is an environment variable.
I ran a procmon trace to find out what registry keys and values were being read when I run the Get-AppxProvisionedPackage cmdlet.
Then I queried what appears in these keys on his computer:
You can see that the environment variable %systemdrive% isn’t expanded because the value type is wrong.
It’s currently a REG_SZ whereas it should be a REG_EXPAND_SZ to be able to work with the environment variable.
There are 2 ways to fix this. Either replace %systemdrive% by C: or change the type of the value from REG_SZ to REG_EXPAND_SZ.
Here’s a example using the REG_EXPAND_SZ way of fixing this: